Need help or have a question about your doppio? Check out the possibilities of how to get in touch with us below. If the solution to your problem is not listed, you can also contact our support team directly. You can find our contact options at the end of this page.

We are here for you

doppio service

Does your doppio need service? Schedule a service appointment or have it picked up and our service team will make sure it runs like clockwork again.


We have written down many problems for you in the frequently asked questions section of our website. Is your problem not listed there and you need help from us? Please contact our customer service. If your problem cannot be solved in this way, we request that you schedule a service appointment in our Service Center.

How to video's

Because you may have questions about your doppio, we've made some videos where our salespeople explain the bike further.

Frequently asked questions

Have a question? We have already answered a lot of questions on our FAQ page. See if the answer to your question is already listed. Have we still not answered it? Feel free to contact us any time!

Our support staff may ask for your personal details and order or frame number in order to assist you. Please have this information available when requested.


You can reach us on:

Mo - Fr | 11.00 - 17.00


You can always email us for help or questions


Our chat is available on:

Mo - Fr | 11.00 - 17.00