Not satisfied with your doppio? Too bad! But that can happen. Of course, with an electric bike you can’t immediately determine whether you’re satisfied with a purchase. That’s why we are flexible when it comes to our returns policy. You can return your doppio within 14 days without any questions asked.

If you want to return your order, you can fill in the online return form here.

You can always contact us by phone or via the other contact options in Customer Service for questions, repairs or to schedule service appointments.