How does the pick-up service work?

On-site service has changed to doppio pick-up service to help as many customers as possible faster. We will collect your doppio, provide it with the necessary service (in the Service Center) and bring it back to you the next day.

In order to plan our routes as efficiently as possible, we have set fixed collection days and time slots per region. Please check these carefully before making an appointment. We try to meet your request as best we can. But sometimes we unfortunately have to move a bit in the schedule.

We will of course always agree this with you in advance.

Costs of Pick-up Service

For our pick-up service we charge the following call-out costs

  • €60 – < 20 km from Amstelveen
  • €85 – > 20 km from Amstelveen

These costs are charged on top of the regular service cost of €120 .

No one present during pick up

In the event that no one is present (and unreachable by phone) when we come to pick up your doppio, we are forced to charge you the call-out costs.