How does the pick-up service work?
On-site service has changed to a doppio pick-up service to help as many customers as possible faster. We will pick up your doppio, provide it with the necessary service (at the Service Center) and bring it back to you.
As soon as the repair is complete, we will send you a message and you can pick up the bicycle from us or we can reschedule an appointment so that your bicycle is brought home. The same rates apply for return as for collection.
Would you like to use our pick-up service? Please let us know via WhatsApp and we will contact you to schedule the appointment.
Costs of Pick-up Service
For our pick-up service we charge the following call-out costs
|< 30 km from Amstelveen
|30-80 km from Amstelveen
|80-160 km from Amstelveen
|160-250 km from Amstelveen
These costs are charged on top of the regular service cost of €120.
No one present during pick up
In the event that no one is present (and unreachable by phone) when we come to pick up your doppio, we are forced to charge you the call-out costs.